Firmware updating failed

Before updating the firmware of your Wemo device, make sure to update your Wemo App to the latest version.

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The MS representative responded by suggesting the guy run an update troubleshooter.

I go to my update history menu, and all I can do is see the failed firmware update, I can't actually double click it in an attempt to get it to reinstall.

After updating Samsung Magician I get a message that there is a new firmware update.

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